How long do you need my mask for?

• From the time I get your mask, to the time it's ready to ship back, I usually need it for 2-4 weeks. It all depends on how busy I am at the time or how complex the design is. To prevent the mask from sitting and waiting for longer than necessary I ask that you be ready to ship once your scheduled time approaches.

Do you paint plastic based goalie masks and how do I know if mine is plastic based? 

• Unfortunately I no longer am painting plastic based masks. They seemed to cause me far too many issues in the past and turned out to be more of a headache for them to be worth it. If you're not sure if your mask is plastic based please feel free to send me an email with a make/model and I can help identify it for you.

• Yes, to ensure that my paint is not compromised all previous paint jobs must be completely sanded down to the original base coat at an additional cost. Chips and small cracks will be fixed with a 2 part epoxy resin filler and glazing putty to smooth it out. Cost to repair these issues will also be an additional cost. If there is any damage that has made it through to the inside of the shell the mask will not be repaired and will be sent back to you as it's been compromised and unsafe to use. 

Do you provide sketches or rough designs for me to see before painting my mask?

• Yes. Ideally, before you send your mask I like to have the design created and finalized, that way once the mask arrives it's ready to go and I can start painting it right away. To begin the design phase I require a non-refundable drawing deposit/fee to book your place into my schedule and to cover the time used to design.​ Once the designing has begun revisions and minor changes can be made until you are happy with the final result. If you decide to change the entire design by more than 60% then a NEW drawing deposit/fee will be required in order to start the new design as the previous time has been lost. The previous deposit will NOT count towards the new design.

Do you provide the mask for me?

• The customer has to supply the mask, that way you can personally make sure that the mask is going to fit properly.  If you know exactly what mask (make/model) you need I can potentially purchase it at my local sports store (Bert and Macs Lethbridge) for you.

Do you offer a warranty?

• I do NOT warranty any paint chips from normal wear and tear, goalie masks take part in a very high impact sport and these chips can’t always be avoided. I do my best to prevent these kind of chips from happening by using appropriate materials and steps during the prep but due to the nature of the sport, they are not covered under warranty. I do provide a 6 month warranty period for paint failure (de-lamination) on all projects only if it is proven to be the fault of Schinny Designs. What this means is if the project receives a chip and the paint continues to peel/flake away on its own with little effort, I will repair or repaint the mask free of charge (shipping not included). This does not include structural damage, just damage to the paint. Warranty is subject to my discretion and inspection, warranty will not be granted after the 6 month period or if the affected area has been tampered with.

What is the best method for shipping in Canada? USA?

• You can use any shipping method you prefer to use in Canada, Canada Post has proven to be the best so far for me personally so this is the carrier I use. If you are in the United States I would avoid using FedEx and UPS as their broker fees/customs fees for crossing the border are extremely high. USPS seems to be the better method with more reasonable fees if any are incurred. Any customs or broker fees that are charged during the shipping process will be added to the final invoice.